One spreadsheet, many versions
Shipment records lived in Excel files passed around the team — overwritten, duplicated, and lost.
End-to-end freight management on customized 7Move — air, road, and sea, from first inquiry to final invoice
“We used to ask 'who has the latest Excel file?' Now every shipment, every change, every customer is in one place — live.”
Operations Manager · Arch Star
The Problem
Arch Star moves freight by air, road, and sea — locally and internationally. But every shipment was tracked in spreadsheets passed between staff.
Files got overwritten, data got lost, and nobody could tell who updated what. There was no single source of truth for an operation serving over a thousand customers.
Customers had no visibility either — the only way to know a shipment's status was to call the office and hope someone had the right file open.
Shipment records lived in Excel files passed around the team — overwritten, duplicated, and lost.
No one could tell who changed a record, when, or why — errors were invisible until they became losses.
No status updates existed — every "where is my shipment?" meant a phone call to the office.
Our Approach
Instead of building from zero, we deployed 7Move — our freight platform — and customized it around how Arch Star actually operates: their sales cycle, their freight modes, their customer communication on WhatsApp.
7Move covered the freight fundamentals from day one — customization effort went into Arch Star's specific workflows, not reinventing basics.
A shipment is one record from inquiry to invoice — every update logged, every change attributed to a user.
Status updates go where customers already are — no portal logins, no phone calls to the office.
What We Built
A customized 7Move deployment covering sales, operations, customer tracking, and finance.
Lead and inquiry management with an offer builder — quotes per freight mode, follow-ups, and conversion into active shipments.
Air, road, and sea shipments tracked through every milestone — with a full audit trail on every record.
Automated WhatsApp status updates for customers, plus invoicing and financial tracking tied to every shipment.
“We used to ask 'who has the latest Excel file?' Now every shipment, every change, every customer is in one place — live.”
Operations Manager · Arch Star
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Tech Stack
Every technology chosen for a reason. No trend-chasing. No over-engineering. Just the right tool for the job.
One call. Clear scope. A practical roadmap your team can execute immediately.